Privacy Policy

Information we collect

• Portal accounts. For people we invite to the portal: email address, a hashed password, an encrypted multi-factor authentication secret, and the clients each person may view.
• Marketplace data. With a seller’s authorization, we receive data from the seller’s Amazon Seller Central and eBay seller accounts through the marketplaces’ official APIs: orders, settlements, listings and catalog details. eBay order data can include buyer details such as a username and shipping address.
• Technical data. Server logs (such as IP address, request time and page requested) used for security and troubleshooting.

How we use information

We use this information only to run the portal: to sign people in, keep accounts secure, and show each seller reports about their own sales. We do not sell personal information, use buyer information for marketing, or contact buyers.

Cookies and browser storage

We set one essential cookie that keeps you signed in to the portal. Your browser also stores your light or dark theme and your last dashboard view. We do not use advertising or analytics cookies.

Sharing

We share information only with service providers that host and run the portal for us (cloud hosting, file storage and email delivery), under obligations to protect it, or when the law requires it.

Retention and deletion

We keep marketplace data while we provide services to the seller it belongs to, and delete it when that relationship ends or on the seller’s request. When eBay notifies us that an eBay user has closed their account, we delete or anonymize that user’s data.

Security

Portal access requires a password and multi-factor authentication. Data is sent over encrypted connections, and access is limited to the people who need it.

Your choices

You may ask to see, correct or delete personal information we hold about you. Email us and we will respond within 30 days.

Changes and contact

We will post any changes on this page with a new effective date. Questions: developer@otsgroupinc.com.